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Mass measurement service survey

SMD mass calibration service

This survey is anonymous and the questions are not mandatory. Filling it in would take about 5 minutes.

Its unique purpose is to help us improve the quality of our mass calibration services. Please provide your answers by considering only your own organisation, hence disregarding the larger entity it may be a part of.

The team of the Belgian National Metrology Institute (SMD) would like to thank you very much for your input.

There are 11 questions in this survey.

This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.

About your measurement needs

4. Which sector does your organisation belong to ?

Select all that apply

Food & drink
Chemicals & pharmaceutical
Metals
Transport
Mining, extraction, utilities
Machinery, engineering
Other:

5. What is the size of your organisation ?

Choose one of the following answers

1 - 10 employees
11 - 50 employees
51 - 199 employees
≥ 200 employees
No answer

6. Why do you use measurement at your site ?

Select all that apply

To develop new or improve products/services
To introduce new or improve existing services
To maintain product or service consistency and quality
To comply with industry standards or regulation
To become an accredited supplier
Other:

7. Which point of view are you representing while filling this survey?

Select all that apply

Managerial
Technical
Quality
Other:

8. How many mass calibration certificates does your organisation issue yearly, in average ?

9. Below is a list of SMD mass calibration services. Could you please share with us the way in which they are pertinent to your organisation ?

	Is it a routine request ?	Is it used to further disseminate the mass unit or as end user?	Do you envisage request it in the future ?
OIML E1: 1 mg to 5 kg
OIML E2: 1 mg to 20 kg
OIML F1: 1 mg to 20 kg
OIML F2: 1 mg to 1000 kg
OIML M1: 1 mg to 5000 kg

10. Below is a list of additional/potential SMD services. Please share with us your organisation’s interest in them.

	Would you be interested in requesting it ?	What would be the frequency of your request ?
Weight density calibration
Sub mg calibration (from 0,050 mg to 0,500 mg)
Magnetic susceptibility
Lower uncertainties
Assistance with your uncertainty evaluation
Assistance with your equipment validation
Assistance with your measurement method validation
Inter-laboratory comparison
Training in mass metrology

11. Should you have any questions, comments or requests related to these additional SMD services, please state them here:

Please confirm you want to clear your response?